Question 1

What areas in the Fraser Valley do you serve?

Accepted Answer

AClean serves Langley, Abbotsford, Surrey, Chilliwack, Mission, Maple Ridge, Cloverdale, and surrounding communities throughout the Fraser Valley, BC.

Question 2

Are you insured and WorkSafeBC covered?

Accepted Answer

Yes. AClean carries comprehensive general liability insurance up to $5 million and all technicians are registered and covered under WorkSafeBC. A certificate of insurance is available on request for strata councils and property managers.

Question 3

How much does exterior cleaning cost in the Fraser Valley?

Accepted Answer

Pricing depends on property size, service type, and condition. We provide free, no-obligation quotes within 2 hours of your inquiry. Call or text (604) 378-2130 or fill out our contact form for a fast quote.

Question 4

Is soft washing or roof washing safe for my shingles?

Accepted Answer

Yes. We use low-pressure soft washing with biodegradable cleaning solutions specifically formulated for asphalt shingles, cedar shakes, and tile roofs. High-pressure washing is never used on roofing materials as it can void manufacturer warranties and cause damage.

Question 5

How often should I clean my gutters in BC?

Accepted Answer

In the Fraser Valley, we recommend cleaning gutters at least twice per year — once in late spring after pollen season and once in late fall after the leaves drop. Properties surrounded by trees may need quarterly cleaning to prevent blockages and water damage.

Question 6

Do I need to be home during the cleaning?

Accepted Answer

No. For most exterior services you do not need to be home. We only require access to an outdoor water tap. We will confirm all details in advance, send a notification when we arrive, and follow up when the job is complete.

Question 7

What is pure water window cleaning?

Accepted Answer

Pure water window cleaning uses water filtered to near-zero TDS (total dissolved solids) through reverse osmosis and deionisation. Because the water is pure, it evaporates without leaving any mineral spots or streaks — delivering a spotless finish that stays cleaner longer than traditional methods.

Question 8

How quickly can you schedule a job?

Accepted Answer

We typically offer bookings within 3–5 business days for standard residential jobs. Maintenance plan customers receive priority scheduling. For urgent commercial requests, contact us directly for availability.

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